Help

How do I make a purchase?

1. Make sure that you are looking at the page that displays the product you wish to purchase.

2. Your screen should display a large image of the product on the left-hand side of your screen. On the right hand side you should see some text describing the product you are looking at.

3. Underneath the text that describes the product, you should see the size and colour selection box.

4. Select your size and colour by clicking once on the green tick that is placed under the size that you want to buy. The tick should go brown when you click on it which tells you that the item has been selected. If you see a cross in the box, you will not be able to select the item as the size and colour that you are looking for is out of stock.

5. Once you have selected your size and colour, click the Add to Basket Button.  A green box should appear for a few seconds telling you that your item has been added to your basket. You should see at the top right of your screen that the number of items in your basket has increased.

How do I purchase a One Size Item?

If the item you wish to purchase is One Size, you still need to select the tick button underneath the title "One Size" in the Size and Colour selection box. Once selected this button should turn dark grey. Click "Add the Item to the Basket" and you will see a message that says, "item has been added to your basket".

Having Problems?

If you are experiencing difficulties using our website, our customer care team are happy to assist you over the telephone and if you wish, they can even place your order for you!

Please contact our Customer Care Team between 10.00am and 6.00pm Monday to Friday.

Telephone: +44 (0)20 7483 8435

Email: customercare@saharalondon.com