Terms & Conditions
1. INTRODUCTION
You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register such as “My Account”.
We may revise these terms and conditions at any time by updating this section. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.
2. GENERAL INFORMATION
Welcome to Sahara’s website terms and conditions for use. These terms and conditions apply to the use of this website at www.saharalondon.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us.
The www.saharalondon.com website is operated by:
S M Coppersmith-Heaven trading as Sahara. Sahara’s VAT registration number is GB354 2313 80
Our contact details are as follows:
Trading address: 4 Utopia Village, 7 Chalcot Road, London, United Kingdom, NW1 8LH.
Email: info@saharalondon.com. Tel: 020 7586 7171 Fax: 020 7586 0117.
3. ORDERING FROM US
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. An order shall be deemed as submitted when Sahara receives your order form electronically.
By submitting an order, you agree and accept these terms and conditions of sale in your contract with Sahara. Should you disagree with certain provisions of these terms and conditions of sale, please do not submit your order for goods on saharalondon.com.
Upon submission of an order to saharalondon.com, Sahara shall send you a purchase order receipt email confirming a summary of the information relating to your order including information on price, the items’ main characteristics, terms of payment and shipping costs.
Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order.
We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.
4. GUARANTEES AND PRICING
Sahara offers for sale luxury high-quality products. Sahara does not sell second-hand or flawed products. Sahara warrants that the products on its website will be of satisfactory quality and fit for their general purpose.
All prices are in pounds sterling and include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this website.
Orders placed from a country site different from the one to which you are shipping, or to addresses to which Sahara cannot ship, will be cancelled automatically.
We currently accept payment by Visa, MasterCard, Delta and Switch.
We reserve the right to terminate any special offer at any time, without notice.
Our prices are reviewed periodically and the next review will be on 01/01/2009.
5. ETHICAL SOURCING POLICY
Sahara takes very seriously its obligation to ensuring that its suppliers operate ethically. We routinely check that our direct suppliers provide an environment for their employees which protects their health and safety and human rights.
We expect and ensure to the best of our ability that our suppliers and comply with their respective national employment laws and regulations, particularly in regards to: minimum age of employment, health and safety, freedom of association and the right to collective bargaining, no discrimination, fair rates of pay, no inhumane or harsh treatment, fair working hours.
6. CANCELLATION AND RETURNS
Under the distance selling regulations, you have the right to cancel your order at any time before you receive the goods you ordered. Or in any event within 7 days of receipt of the goods.
(a) you can notify us by email to customercare@saharalondon.com before we have dispatched the goods to you or call Sahara online customer services on 020 7483 8435;
or
(b) where goods have already been dispatched to you, you may return the goods to us in accordance with our terms listed below.
Should you be unsatisfied with your purchase, you can return full-priced goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange providing you meet conditions set out in our delivery and returns section. Sale items can be returned for a full refund within 7 days of receipt. The costs of returning goods to us shall be borne by you.
Upon receipt of the returned goods we will give you a full refund of the amount paid or an exchange or credit as required provided that they meet the conditions set out in these terms and conditions and in Sahara’s delivery and returns policy.
Your rights to return the goods to us as referred to above will not apply in the event that the product has been used or the product does not comply with conditions set out in our delivery and returns policy.
The provisions of this clause do not affect your statutory rights. Please contact your local Trading Standards Department or Citizen’s Advice Bureau for further information.
7. INTELLECTUAL PROPERTY & LICENCE
You are permitted to print and download extracts from this Website for your own personal use only on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with this clause for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
Unless otherwise stated Sahara and other Sahara owned names and or logos contained in this site are trademarks and or registered trademarks of their respective owners. Copyright in the design, graphics and text contained in this website is held by S M Coppersmith-Heaven trading as Sahara.
Subject to this clause no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
Any rights not expressly granted in these terms are reserved.
8. SERVICE ACCESS
While we endeavour to ensure that this Website is available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
9. VISITOR MATERIAL AND CONDUCT
Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse the Website (including, without limitation, by hacking).
We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this clause.
10. WAIVER
If you breach these conditions and we take no action, Sahara will still be entitled to exercise its rights and remedies in any other situation where you breach these conditions.
11. DATA PROTECTION
By providing your details to Sahara on our website, you consent to Sahara maintaining, recording, holding and using the information you give to Sahara at the time of ordering to process your orders, to improve our service to you and to inform you of promotions. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998.
12. PRIVACY
Sahara will not pass your details to any third party without your prior permission, other than where we have to in order to get your goods to you, eg via our delivery and or dispatch company.
You will find further information in the Privacy Policy section of this Website.
13. LINKS TO AND FROM OTHER WEBSITES
Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the Sahara logo;
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any Sahara trade marks displayed on this Website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.
You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of this clause.
14. REGISTRATION
Registering your details (creating an account) with saharalondon.com entitles the user to gain access to areas of the site that to which they may not otherwise have access, such as viewing order history, registering multiple delivery addresses for an enhanced checkout experieence and viewing order status.
To register with www.saharalondon.com you must be over eighteen years of age.
Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
15. DISCLAIMER
Your use of this website is at your own risk, Sahara does not guarantee that this website will be suitable for your purposes or requirements. If your PC does not support relevant technology including encryption, you may not be able to access certain information on the website.
While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
16. LIABILITY
We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
17. GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
18. MISCELLANEOUS
You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.